Missed Appointments: 

Appointments are never overbooked at Good Hope. Therefore, if you are unable to keep your appointment we ask that you call our office as soon as possible.  This will allow another patient to be seen by the doctor.  There is a charge of $50 for missed appointments or cancellations less than 24 hours in advance.   Messages may be left with our 24-hour answering service after our business hours.  We do appointment confirmation calls to our clients, however, we cannot guarantee we will reach you directly.  It is the responsibility of the patient to arrive on the correct day and time of their appointment.

Refill Requests

Please note that refill requests are completed during weekday business hours.  Please allow 48 hours for all prescription requests.  For refill requests during the weekend, a $25.00 service fee will be added to your account.

Payment

Copays and balance are due at the time of service.  Good Hope accepts payment by cash, credit card (VISA, Mastercard) or personal check.